MASA Privacy Policy - Martial Arts Success Academy

MASA Studio Privacy Policy

This Privacy Statement applies to Martial Art SA Leadership Academy, the owner and operator of the MASA Kidz Club®. This Privacy Statement describes the collection and use of information, which may include personal data, you provide directly to us or on our secure website: masa,com.au. It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.

DATA COLLECTION

The types of personal data that we collect include:

Your first name, last name, email address, phone number, and home address;
Credit card details (type of card, credit card number, name on card, expiration date, and security code); (Credit Card details are held on payway.com.au)
Student data, including class dates, clothing sizes, gender identification, special requests made;
Data you provide regarding your bookings of special events, Birthday Parties and private lessons;

You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your participation with the program may be impacted.

PROCESSING PURPOSES

We use your personal data for the following purposes:

Reservations: We use your personal data to complete and administer your online requests.
Customer Service: We use your personal data to provide customer service.
Guest Reviews: We may use your contact data to invite you by email to write a visitor review after your visit. If you submit a guest review, your review may be published on our website.
Marketing Activities: We also use your data for marketing activities, as permitted by law. Where we use your personal data for direct marketing purposes (e.g. commercial newsletters and marketing communications on new products and services or other offers we think may be of interest to you), we include an unsubscribe link that you can use if you do not want us to send messages in the future.
Other Communications: There may be other times when we contact you by email, mail, phone, or SMS, depending on the contact data you share with us. There could be a number of reasons for this including respond to and handle requests you've made.
Analytics, Improvements, and Research: We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research (including to third-parties) in anonymous, aggregated form. We use your personal data for analytical purposes to improve our services, enhance the user experience, and improve the functionality and quality of our online martial art services.
Security, Fraud Detection, and Prevention: We use the information, which may include personal data, in order to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisers.
Legal and Compliance: In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s), or to comply with lawful requests from law enforcement insofar as it is required by law. If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights, including the right to obtain human intervention.

LEGAL BASES

If you use our services to make an online request, we will use your data to carry out our obligation to complete and administer that request under the contract that we have with you.
We use your data for our legitimate interests, such as providing you with the best appropriate content for the website, emails, and newsletters to improve and promote our products, services, and the content on our website, as well as for administrative, fraud detection, and legal purposes. When using personal data to serve our legitimate interests, we will always balance your rights and interests in the protection of your information against our rights and interests.
Where needed under applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes.

If needed in accordance with applicable law, we will ask for your consent. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement.

DATA SHARING

Third-party service providers: We use a software development service provider to manage our server and provide support, which contains your personal information strictly on our behalf. Our website and data are held on the AWS servers which is protected by their security and privacy policy you can access on this link https://aws.amazon.com/privacy/
Competent authorities: We reserve the right to disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

INTERNATIONAL DATA TRANSFERS

The transmission of personal data as described in this Privacy Statement may include overseas transfers of personal data to our online database, described above.

SECURITY

AWS has in place strict Security protocols in place to prevent unauthorized access to, and the misuse of information, including personal data. We also use security procedures, technical, and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.

DATA RETENTION

We will retain your information, which may include personal data, for as long as we deem it necessary to provide services to you, comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, contact us using the contact details included below.

YOUR CHOICES AND RIGHTS

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

You can inform us of any changes to your personal data, you can upload changes to your address on the Parent App or you can ask us to correct any of the personal data we hold about you;
In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data; and

Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest, you have the right to object at any time to that use of your personal data, subject to applicable law.

We rely on you to ensure that your personal data is complete, accurate, and current. Be sure to inform us as soon as possible regarding any changes to or inaccuracies in your personal data by contacting info@masa.com.au .

QUESTIONS OR COMPLAINTS

If you have questions or concerns about our processing of your personal data, or if you want to exercise any of the rights you have under this notice, you are welcome to contact us at info@masa.com.au .

CHANGES TO THE NOTICE

Just as our business changes constantly, this Privacy Statement may also change for time to time. If you want to see changes made to this Privacy Statement from time to time, we invite you to access this Privacy Statement to see the changes. If we make material changes or changes that will have an impact on you (e.g. when we start processing your personal data for purpose other than those set out above), we will contact you prior to starting that processing.

Martial Arts Success Academy Privacy Policy

This Privacy Statement applies to Martial Arts Success Academy Pty Ltd, the owner and operator of the MASA Kidz Club®. This Privacy Statement describes the collection and use of information, which may include personal data, you provide directly to us or on our secure website: www.masa.com.au . It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.

DATA COLLECTION

The types of personal data that we collect include:

Your first name, last name, email address, phone number, and home address;
Credit card details (type of card, credit card number, name on card, expiration date, and security code); (Credit Card details are held on payway.com.au)
Student data, including class dates, clothing sizes, gender identification, special requests made;
Data you provide regarding your bookings of special events, Birthday Parties and private lessons;

You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your participation with the program may be impacted.

PROCESSING PURPOSES

We use your personal data for the following purposes:

Reservations: We use your personal data to complete and administer your online requests.
Customer Service: We use your personal data to provide customer service.
Guest Reviews: We may use your contact data to invite you by email to write a visitor review after your visit. If you submit a guest review, your review may be published on our website.
Marketing Activities: We also use your data for marketing activities, as permitted by law. Where we use your personal data for direct marketing purposes (e.g. commercial newsletters and marketing communications on new products and services or other offers we think may be of interest to you), we include an unsubscribe link that you can use if you do not want us to send messages in the future.
Other Communications: There may be other times when we contact you by email, mail, phone, or SMS, depending on the contact data you share with us. There could be a number of reasons for this including respond to and handle requests you've made.
Analytics, Improvements, and Research: We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research (including to third-parties) in anonymous, aggregated form. We use your personal data for analytical purposes to improve our services, enhance the user experience, and improve the functionality and quality of our online martial art services.
Security, Fraud Detection, and Prevention: We use the information, which may include personal data, in order to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisers.
Legal and Compliance: In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s), or to comply with lawful requests from law enforcement insofar as it is required by law. If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights, including the right to obtain human intervention.

LEGAL BASES

If you use our services to make an online request, we will use your data to carry out our obligation to complete and administer that request under the contract that we have with you.
We use your data for our legitimate interests, such as providing you with the best appropriate content for the website, emails, and newsletters to improve and promote our products, services, and the content on our website, as well as for administrative, fraud detection, and legal purposes. When using personal data to serve our legitimate interests, we will always balance your rights and interests in the protection of your information against our rights and interests.
Where needed under applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes.

If needed in accordance with applicable law, we will ask for your consent. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement.

DATA SHARING

Third-party service providers: We use a software development service provider to manage our server and provide support, which contains your personal information strictly on our behalf. Our website and data are held on the AWS servers which is protected by their security and privacy policy you can access on this link https://aws.amazon.com/privacy/
Competent authorities: We reserve the right to disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

INTERNATIONAL DATA TRANSFERS

The transmission of personal data as described in this Privacy Statement may include overseas transfers of personal data to our online database, described above.

SECURITY

AWS has in place strict Security protocols in place to prevent unauthorised access to, and the misuse of information, including personal data. We also use security procedures, technical, and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.

DATA RETENTION

YOUR CHOICES AND RIGHTS

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

You can inform us of any changes to your personal data, you can upload changes to your address on the Parent App or you can ask us to correct any of the personal data we hold about you;
In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data; and

QUESTIONS OR COMPLAINTS

If you have questions or concerns about our processing of your personal data, or if you want to exercise any of the rights you have under this notice, you are welcome to contact us at support@masakidz.com .

CHANGES TO THE NOTICE